Regardless of where we work, when we work or how we work, workplace conflict can occur. Where people are involved, different perspectives meet and this can result in misunderstandings, misgivings, and where things remain unclear and vague, disharmony. This new Code of Practice replaces the previous codes of practice on bullying. It introduces changes in procedures for addressing and resolving issues of workplace bullying, and requires existing policies to be updated in line with the new Code.This short course will show you exactly what you need to know to better understand the Code of Practice, and how to implement it correctly in your organisation.