AVAILABLE Dates
November 25, 2026
COURSE DELIVERY
Online
START TIME
9:30am
FINISH TIME
3:30pm

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To secure a place, please contact us on 01 2933650 or email kellie@cmgtraining.com

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A few words from our tutor on what you can expect from this course

Course Description

Intelligent AI Assistants That Save Time and Improve Productivity

Artificial Intelligence is rapidly moving beyond simple chatbots and prompts. Today’s AI agents can plan tasks, analyse information, automate routine work and support better business decisions. For organisations across Ireland, understanding how to design and use AI agents is becoming an essential workplace skill. This practical one-day course will introduce professionals to AI agents in a business context. Participants will learn what AI agents are, where they add value and how to design and create simple agents using modern AI tools with no need for programming experience. Through demonstrations, guided exercises and real workplace examples, attendees will leave with the knowledge and confidence to identify opportunities for AI agents within their own organisation while understanding the governance, security and ethical considerations involved.

By the end of this course, attendees will be able to:

  • Understand what AI agents are and how they can benefit the organisation
  • Design an AI agent to support important tasks for your organisation
  • Build and test a simple no-code AI agent
  • Improve its performance
  • Develop a practical roadmap for introducing AI agents into your organisation

All attendees will receive a full course pack to refer to and will have the benefit of learning from a trainer with a wealth of experience in this area.

Topics

  • Understanding AI Agents and their potential in your organisation
  • Identifying High-Value Business Use Cases
  • Exercise – Map an AI Agent in your Organisation
  • Designing Effective AI Agents
  • Exercise – Design your first workplace AI Agent
  • Building AI Agents – Hands on session
  • AI Governance, Risk & Responsible Use
  • Putting AI Agents to Work
  • Which agents would deliver the greatest value in your organisation?

Who Should Attend

This course will be highly beneficial to professionals who want to understand and apply AI agents within their organisation including, managers, team leaders, project managers, business analysts, operations professionals, HR specialists, learning and development teams, finance and admin leads, Marketing and communication professionals, customer service and sales teams, digital transformation leads, or anyone looking to automate repetitive work and improve productivity using AI . No technical or programming experience is required.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.

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