Strengthening Public Service & Shaping a Capable, Agile Workforce

The New Public Service Capability Framework is a key enabler for a more agile, professional and future-focused Public Service. This programme is designed for leaders, managers and HR professionals who play a critical role in building organisational capability, resilience and supporting reform. By attending this course, you will gain a clear understanding of how to use the framework to strengthen leadership effectiveness, communicate to teams, support performance development conversations, that align learning and talent development across the organisation. The course will equip you with practical insights to embed the framework in everyday people management and organisational decision-making.

All attendees will receive a full course pack to refer to and will have the benefit of learning from a trainer with a wealth of experience in this area.

Topics

Introduction

• Why the new Public Service Capability Framework matters now

Understanding the Framework – building a shared understanding

• Why was it introduced?
• Explore the context and drivers for change in Irish public service
• Who it applies to??
• Key Principles, components and structure
• Capability vs competency
• Activity – How is capability different from how we traditionally view competencies and which ones are most critical for public servants today?

The Four Capability Pillars – What Do They Mean in Practice?

• Detailed exploration of each pillar
  
  • Leading and Managing
  • Delivering Results
  • Engaging and Communicating
  • Developing Self and Others
• Explanation of Capabilities, proficiency levels – Behaviour + skills + knowledge + mind set
• How the domains work together, not in silos
• Exercise – each group take a capability pillar and discuss how it would play out in Irish public service roles / department

Capability in Action – Case Studies

• Apply the framework to real public service scenarios
  
  • Policy development
  • Service delivery
  • Change / reform project
  • Cross-departmental collaboration

Using the Framework for Performance, Development & Career Planning

• How the framework supports
  
  • Performance Management
  • Learning & Development planning
  • Career conversations and mobility

From Framework to Action – Building Capability

• Turn understanding into action – How capability is developed
• How coaching, mentoring, formal learning, on the job learning and stretch assignments can help progress individuals

Who Should Attend

This course will be highly beneficial for all in the Irish public sector including, HR professionals, employee engagement teams, senior managers, line managers, learning & development professionals, Policy and service delivery managers, reform – transformation and change managers, to name just a few.

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Early-bird places are limited and are allocated on a first come first served basis.

The course cost includes all course documentation and Certificate of Attendance.