Many managers step into their role without formal training – often becoming “accidental managers”. This practical one-day course builds the core skills needed to manage people with confidence and authority. Focusing on real workplace challenges, it covers communication, motivation, delegation, handling difficult conversations, and managing different personalities. It also introduces a simple approach to task-based management – helping you prioritise work, set clear expectations and manage performance effectively, whether your team is on-site or remote. By the end of the course, you will have practical tools you can use immediately to lead your team and get results.
You will leave this one-day course equipped with the necessary skills needed to navigate the new dynamics in the workplace (whether that be home, office or a blended workforce).
“The speaker was excellent, fully engaging from start to finish.” - Sandra Gee, Quality Manager, G’s Gourmet Jams
“Excellent trainer; lovely tone and really good communicator.” - Nuala Haughey, Head of Research and Communications, LSRA
This course will be of particular interest to those entering management for the first time, those taking on a team leader role, or those in senior management who wish to refresh their skills. Equally, executives in both the public sector and professionals who have recently moved into management roles will find this course extremely beneficial.
On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.
This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.
An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.
Task-based management focuses on assigning, tracking and completing work in a structured way that aligns with team goals. It helps managers prioritise activity, clarify expectations and support consistent performance.
Leadership training helps people managers build skills in communication, delegation, performance feedback, conflict resolution and motivation. It supports better team performance and stronger workplace relationships.
Attendees typically learn how to set clear task expectations, manage performance outcomes, balance workload across a team and apply practical techniques for motivating and supporting staff.
This course is suitable for new managers, team leaders, supervisors, project managers and anyone responsible for coordinating and motivating people in a business environment.
Better management leads to clearer goals, fewer misunderstandings, smarter delegation, faster problem solving and improved morale. This reduces rework and supports stronger productivity.
Yes. Practical approaches to giving feedback, handling performance issues and coaching employees are part of the course content to help managers handle difficult conversations with confidence.
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