How Poor Data Can Lead to Flawed Decisions

If your role involves making decisions, influencing decisions, or providing evidence for decisions, this course is for you. In a world where data is generated at an unprecedented level, the ability to turn information into effective decisions is a critical skill organisation. This course equips participants with the tools and mindset to interpret data, extract meaningful insights, and apply them to real-world challenges across both public and private sectors. From improving financial performance and operational efficiency to enhancing public services and policy outcomes, attendees will gain practical skills to make informed, evidence-based decisions with confidence and impact.

By the end of this course, attendees will be able to:

• Understand how data supports strategic, operational and policy decisions
• Use data to improve efficiency, financial performance and public value
• Evaluate data quality, bias, and ethical implications
• Translate insights into clear, defensible decisions
• Communicate findings to diverse stakeholders

Topics

• Introduction to Data and how it’s used in Modern Organisations
• Exercise – Compare – A private company optimising revenue against a public agency improving service delivery
• Types of Organisational Data
• Exercise – Compare data used by a Retailer vs a Local Government Authority
• Data Collection, Quality & Ethics
• Data Analysis Fundamentals
• From Data to Decisions
• Financial & Resource Decision Making
• Data for Strategy, Policy & Operations
• Data Storytelling & Communication

Who Should Attend

This course will be highly beneficial to leadership and management teams, senior managers, directors, heads of department, Chief operating officer, general managers, senior civil servants, strategy managers, policy advisors, analysts, corporate planning managers, economic advisors, business planners, finance manages, budget and resource managers, audit and risk professionals, data analysts, business intelligence experts, researchers, operations managers, project managers, service delivery specialists, LEAN practitioners and customer experience managers to name just a few. If your role involves making decisions, influencing decisions, or providing evidence for decisions, this course is for you.  

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.