AVAILABLE Dates
August 25, 2026
COURSE DELIVERY
Online
START TIME
9:30am
FINISH TIME
3:30pm

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To secure a place, please contact us on 01 2933650 or email kellie@cmgtraining.com

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A few words from our tutor on what you can expect from this course

Course Description

Learn how to analyse data, identify trends and make evidence-based decisions with confidence

Data can help organisations improve performance, reduce costs, manage risk and deliver better outcomes. The challenge is knowing which information matters and how to use it effectively.

This practical one-day course will show you how to turn data into meaningful insights and use those insights to make better decisions. Through real-world examples and exercises, you'll learn how to assess data quality, identify trends, challenge assumptions and communicate findings clearly to colleagues and stakeholders.

Whether you're responsible for strategy, operations, budgets, projects or service delivery, this course will help you make more informed, evidence-based decisions with confidence.

By the end of this course, attendees will be able to:

  • Understand how data supports strategic, operational and policy decisions
  • Use data to improve efficiency, financial performance and public value
  • Evaluate data quality, bias, and ethical implications
  • Translate insights into clear, defensible decisions
  • Communicate findings to diverse stakeholders

Topics

  • Introduction to Data and how it’s used in Modern Organisations
  • Exercise – Compare – A private company optimising revenue against a public agency improving service delivery
  • Types of Organisational Data
  • Exercise – Compare data used by a Retailer vs a Local Government Authority
  • Data Collection, Quality & Ethics
  • Data Analysis Fundamentals
  • From Data to Decisions
  • Financial & Resource Decision Making
  • Data for Strategy, Policy & Operations
  • Data Storytelling & Communication

Who Should Attend

This course will be highly beneficial to leadership and management teams, senior managers, directors, heads of department, Chief operating officer, general managers, senior civil servants, strategy managers, policy advisors, analysts, corporate planning managers, economic advisors, business planners, finance manages, budget and resource managers, audit and risk professionals, data analysts, business intelligence experts, researchers, operations managers, project managers, service delivery specialists, LEAN practitioners and customer experience managers to name just a few. If your role involves making decisions, influencing decisions, or providing evidence for decisions, this course is for you.  

Certification

On completion of this one-day training course, you will receive your Certificate of Attendance. Please note certificates are issued at the close of the training course to participants on completion of the course.

This course may qualify for CPD points. Please check directly with your association or awarding body to see how many points they will award.

Cost

An ‘Early Bird’ discounted rate of €499 is currently available. This training course normal rate is €599. Places are limited and are allocated on a first come first served basis. PLEASE NOTE THE EARLY BIRD RATE CLOSES 3 WEEKS PRIOR TO COURSE DATE. The course cost includes all course documentation and Certificate of Attendance.

Commonly Asked Questions

What is data driven decision making?

Data driven decision making is the process of using information, evidence and analysis to guide decisions rather than relying solely on assumptions, instinct or past experience. It helps organisations make more informed choices, improve performance and reduce risk.

Why is data driven decision making important?

Organisations generate vast amounts of data every day. When used effectively, that data can help identify trends, improve efficiency, support strategic planning and provide greater confidence in decision making.

What are the benefits of using data to make decisions?

A data driven approach can lead to better outcomes, improved resource allocation, stronger performance management, reduced risk and greater accountability. It also helps organisations identify opportunities and respond more effectively to challenges.

Do I need a background in data analysis?

No. The course is designed for professionals who want to make better use of data in their role and does not require advanced analytical or technical knowledge.

How can data improve business performance?

Data can help organisations understand customer behaviour, measure performance, identify inefficiencies, monitor progress and make more informed operational and strategic decisions.

Will I receive a certificate of attendance?

Yes. Participants will receive a Professional Certificate of attendance upon completion of the course.

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