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Terms and conditions

Payment for attendance is due within seven days from the date of invoice. This booking is transferable and a substitute attendee may attend on your behalf at no additional cost if you cannot attend. Cancellation of a booking must be received by CMG in writing, no later than 14 days prior to the event or course date. Regrettably no cancellations or refunds can be made after this date. Cancellations will be charged an administration fee of 25%. Bookings made within the 14 days prior to the event or course date have to be paid at the time of booking and regrettably no cancellations can be taken within this period as the two-week cancellation does not apply.
In the event of CMG Training/Events cancelling a course/event your place will automatically move to the re-scheduled date. If this is unsuitable a credit note will be issued and valid for 6 months from date of issue. CMG reserve the right to make any necessary changes to the advertised programme including a change of tutors,speakers, virtual platform etc. The views expressed by the speakers/tutors are not necessarily those held by the organisers, nor is the organiser responsible for speakers/tutors’ opinions or statements. Please note CMG will distribute the delegate list to all speakers prior to the event/course to ensure their presentation is relevant to those attending. However, in keeping with current data protection and privacy legislation, the distributed delegate list will not contain telephone or email contact details. Please advise CMG if you would like to have your name removed from this list.

‍For our virtual / live stream attendees – Please ensure you are working off your device's most up to date operating system, at least Windows 10 on PC, and the latest MacOS on Apple devices. CMG cannot accept responsibility for the quality or speed of your internet connection. We will send you helpful tips before the course/conference and give as much assistance as possible in advance of the course. Please ensure the device you are using is capable of receiving the content as intended, if you have any questions in advance of the course / conference please contact us on 01-2933650 and we will assist you.